Tuesday, 9 June 2015

Reactive HR or Proactive HR?

Sometimes issues occur within businesses that require a quick but thorough response.  These issues include but are not limited to; discipline and grievance, high absence levels or long term absence, and unforeseen or unexpected events within the business such as a sudden impact on cash flow, that requires immediate action affecting staff.  

Reactive HR doesn’t need to be seen as negative, and when managed professionally, can actually be regarded as a positive solution.  This is because the staff within your business can see things being taken seriously straight away and issues being addressed before they become unwieldy. 

When implementing a reactive HR culture you are literally reacting to events and dealing with them as they occur rather than planning for them before they happen.  This type of ‘fire-fighting’ is an aspect of all HR Management but one that is prominent in some companies more than others.  Unfortunately if it is the only strategy for HR it can be a constant and tiring uphill struggle to keep on top of day to day HR Management.

We will never remove the need for occasional ‘reactive HR’ management, but we believe this should be secondary to the benefits of a proactive HR approach.

Proactive HR management requires planning and forethought to reduce risk to the business and encourage sustainability and growth.

Having a clearly defined and positive HR culture within your business can significantly increase employee engagement, morale and motivation, whilst substantially reducing absence and staff turnover.  A positive HR culture graduates from good communication throughout the organisation, a people and performance management strategy that links to the overall business plan, providing the means to implement efficiencies that drive high performing teams.

The clearly defined strategy sets out your expectations as an organisation from ground roots up to Board level.  A company that embraces a proactive HR approach will have policies and procedures in place that address all areas of HR as well as how to deal with emergency or crisis situations.  They will have spent time educating their managers and staff about their values and culture.

Being proactive with HR allows you the time (and money) you would have spent ‘fire-fighting’ to make improvements to your overall HR strategy and branding, terms and conditions.  In this economic climate, anything that makes your business positively stand out from the crowd has to be good for attracting new staff and retaining the ones you have.

www.hrresponse.co.uk